Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.

Who We Are 

Our team collaborates with the Customers Org (sales and revenue generation) to create impactful learning experiences that inspire individuals and teams to learn and grow. We are looking for a creative, experienced, and passionate Learning Technologies and Data Analytics Specialist to join the Customer Learning eXperience team. 

What You’ll Do

You will be working with a diverse set of learners across the Customers Organization. You'll need a creative mindset towards learning technology solutions, a keen understanding of effective and agile design methods, a passion for data analytics, and an insane growth mindset attitude to help Tweeps learn and grow.  

Here are a few examples:
 

Learning Technologies

We are re-imaging several significant learning tools and systems where we need a learning professional to lead and execute on the planning, design, and implementation.  Several examples include; moving to a new LMS, building a sophisticated learning dashboard to track progress on all learning programs, and building out communication tools and systems. 

Learning Data Analytics

We are building how we measure the effectiveness of our global learning programs.   You will need to design visual insights and action plans from all available data to help shape the long-term learning strategy.  In addition, you will be providing monthly and quarterly data analytics, insights, and actions to CLX and its stakeholders. You will be responsible for the intake process of all new requested learning programs to build learning objectives and a solid measurement plan for results.

This is a hands-on role, so you will be designing the learning interventions

(Very important:  you will be doing the work instead of managing others to do the work).

Who You Are

We are looking for a learning professional who can take our learning technology, data analytics, and supporting instructional design interventions to the next level.  If this sounds like it might be you, you will have:

• 4-5 years of learning systems and reporting experience at a global enterprise level.  Former sales experience in a high-growth tech company is a plus.

• A proven track record in designing and implementing LMS systems and building the supporting architecture to organize the content.

• Experience in mapping the reporting structures within the LMS for accurate data reporting.

• Experience in advanced data visualization and deep data analysis to provide stakeholders with meaningful and actionable insights.

• Experience in creating certification programs for both e-learning as well as long-term learning journeys that tie back to competencies, levels, and overall performance. 

• The ability to deal with ambiguity and quickly changing project goals and priorities.  If you are into ownership and explicit role clarity, this is not the role for you.

• A love for teamwork and collaboration, balanced with an ability to be self-directed when required.

• Clear and effective communication in both written and face-to-face.

• High proficiency in GoogleSheets and /or Excel and the ability to quickly produce visual reports.

• Experience in building dashboards in Tableau.

• Proficiency in Office Applications (e.g. Google Suite, Word/Excel/PowerPoint/Keynote), Learning Authoring Software (e.g. Articulate Rise/Storyline, Captivate).  

• Bachelor's Degree (or above) in Instructional Design, Data Analytics, and Learning Technology and/or related fields.

A few other things we value

• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

• Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive.

• Work-Life Balance - We work hard, but we believe hard work should come with balance.

Notice (Colorado Equal Pay for Equal Work Act)

The expected salary range for this role to be performed in Colorado is USD$114,000.00 - USD$149,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.