Associate Operations & Analytics Manager, Longform Partnerships

  • Full-time

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

Twitter’s Longform Partnerships team is looking for passionate, news and publishing business-minded candidates to join our team. Sitting within Twitter’s Longform Product team, this role is embedded in a newly created product organization that is tasked with building products for readers, writers and publishers on Twitter. The partnerships team is focused on helping writers and publishers grow, engage and monetize their audiences with products that help them build new and enhance existing revenue streams. The longform partnerships team is responsible for brokering and managing deals and partnerships with publishers & writers that use Twitter’s portfolio of longform products, which include Twitter Blue, Ad-Free Articles and Revue.

What You’ll Be Doing:

As an Associate Operations & Analytics Manager on the Longform Team, you will help support the longform partner managers with operations and data. Reporting to the Head of Longform Partnerships, you will get the opportunity to work in a high performing product and partnerships team that is redefining the terms of the relationship between social platforms and publishers. Responsibilities include

  • Develop, implement and maintain the teams’ CRM strategy and toolsets

  • Develop framework to answer publishers and writers most critical business questions and leverage Twitter’s 1st party data to create dashboards and reports

  • Develop strategy and implementation plan to integrate partnerships teams operations and workflow into Twitter broader systems including CRM, partner payments and partner product and feature requests

  • Help set up systems for setting, tracking and communicating teams’ progress against its goals 

  • Help to develop, refine and personalize longform partnership narrative to specific publisher goals

  • Support revenue operations by developing cross functional relationships with the finance, accounting and product teams to ensure timely partner payments and reporting

  • Support partner managers, product managers and engineers to stand up, track and assist with technical integrations

  • Bring energy, enthusiasm, confidence and inspiration to the team and help build a phenomenal culture within our growing partnerships distributed team

The ideal candidate will be a self starter at the beginning of their career and passionate about the future of news and social media. You will have excellent organizational and communication skills and be comfortable working with Twitter's product and engineering team to identify trends behind data that can help partners. You will be comfortable reading and absorbing product roadmaps and acting as a liaison between publishers, writers and a new high profile product team within Twitter.

Qualifications

  • 2-4 years' experience in the media, publishing or technology industry

  • Deep rooted passion for the news business and its future and a desire to help news organizations, writers and journalist find durable commercial success

  • Excellent data and organizational skills including proficiency with Excel, google sheets and basic proficiency with SQL

  • Comfort working on ambiguous and unpredictable programs in creative and fast moving environments

  • Exceptional communication and presentation skills.  You will have the opportunity to engage with technical and media stakeholders at all levels

  • Exceptional priority management, facilitation, and organizational skills

  • Strong situational awareness and critical thinking

  • Ability to find innovative ways to resolve problems

Additional Information

We care about making work happy and productive for everyone, with a permanent option to work remotely or regularly work from home when our offices reopen; a home office expense budget; wellness benefits; regular #NoMeetingFridays; and six months of parental leave.

A few other things we value:

  • Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems.

  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

  • Work-Life Balance - We work hard, but we believe with hard work should come balance.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: In response to the San Francisco Fair Chance Ordinance, we’d like to mention that we consider qualified applicants with arrest and conviction records.

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