UXR is Having an Identity Crisis. Let's Flip the Script Together.
Julie Norvaisas asked survey respondents to describe artwork depicting the current state of UXR. The picture they painted was telling.
Julie Norvaisas asked survey respondents to describe artwork depicting the current state of UXR. The picture they painted was telling.
What does it look like to bring Research and Design together in a way that emphasizes collaboration and alignment across departments? Lauren Madura and Claire Ruggiero break it down.
Designers are running quality research and advocating for research. It’s long overdue for us to fully recognize and support their work.
With the right approach and an improved research platform through dscout, KEEN unearthed deeper customer understanding than ever before.
When everything is a priority, nothing is a priority. Read on about how to get more done and keep your stakeholders happy.
If the post-research, “What do we do next?” question frequently trips you up, it might be time to do some mixed-methods research.
Sometimes there’s no better way to test new features than to use the very product itself. Lead Product Designer, Alfo Medeiros, shares his approach.
The two teams have more in common than you’d think, but learning from their differences can bring both of them better results and buy-in across the organization.
Use these tactics to re-engage your participants, uncover fresh perspectives, and introduce a new angle to explore during analysis.
Recruiting the highest quality participants can make or break the success of your study. Here are some tips for getting it right the first time.
Many people misunderstand the best applications for the JTBD framework. These questions will set you on the right path.
User researchers are often unfairly pinned as being sticks in the mud. How can we evolve our roles in the fast-moving world of AI developments?
User research can help us understand and utilize GenAI both effectively and ethically. But GenAI can also provide opportunities for UXR at a pivotal time.
When managing personal finances, you need more than just a checking and savings account. The same concept applies to investing in your company’s research practice.
The researchers we spoke to who have experience in the field of AI sense the enormous potential and pitfalls ahead. Read some of their most astute insights.
What is the current state of UXR, and how will we shape a bright future together? Where will GenAI take us? These ideas (and so. much. more) were all in play at dscout’s in-person conference for Research leaders.
Complete with best practices and templates, this tactical guide shows you how to approach your next retail research project with confidence and ease.
Beyond the well-tread personas customer journey, ecosystem maps paint a more complex picture with moving pieces.
Most of us have made mistakes in the recruiting stage at one point or another. Here’s how to minimize those risks throughout the process.
First time conducting usability testing? No problem. This guide to task writing with examples will help you through.
Laying the groundwork for usability testing when you’ve never done it before is intimidating, but this guide will help you get a clear start.
Account management and service teams have a wealth of knowledge on the user. Working closely with them can help unlock goals, needs, and pain points.
Explore our best resources for research career growth in one bookmarkable guide.
The Places and Spaces approach helps you uncover “in the wild” activities from your customers and from your product. Here’s how to set up these moments for success.
Our new usability feature deepens evaluative research capabilities and powers additional collaboration across teams.
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