The Cloud Native Computing Foundation (CNCF), a part of the Linux Foundation (LF), builds sustainable ecosystems and fosters a community around a constellation of high-quality open source projects that orchestrate containers as part of a microservices architecture. CNCF serves as the vendor-neutral home for many of the fastest-growing projects on GitHub, including Kubernetes, Prometheus and Envoy, fostering collaboration between the industry’s top developers, end users, and vendors.

CNCF is looking for a Head of Operations to oversee our organization’s ongoing operations and procedures. You will be a key executive reporting to the Executive Director and responsible for the efficiency of business. You’ll maintain control of diverse business operations to secure the functionality of business to drive extensive and sustainable growth.

Responsibilities:

1. Serve as strategic partner to the leadership to execute and iterate on current and new project initiatives

   1. Create and review execution plans for new initiatives looping in the larger LF org at the right places

   2. Manage operational teams directly or by dotted line. Iterate upon existing operations to minimize toil and maximize output from staff and contractors

   3. Understand marketing and member benefit efforts in CNCF to plug in for Executive Director when the need arises, as it will!

2. Lead employees to encourage maximum performance and dedication

   1. Set comprehensive goals for performance and growth of the organization by running the OKR process quarterly

   2. Establish policies that promote organizational culture and vision

   3. Evaluate performance by analyzing and interpreting data and metrics

   4. Manage relationships with partners/vendors

3. Drive annual financial planning process, perform ongoing monitoring, and complete monthly audit in tandem with Finance

4. Support stakeholder management by leading Board meetings prep. This includes board meeting slide deck preparation and budget committee meeting prep and presentation and overseeing logistics

1. Experience in Cloud Native: You are a member of the cloud native community and understand its projects, culture, and ethos. 2+ year experience in the community desired

2. Operational experience: You have managed complex processes and deliverables and understand how to work with different stakeholders from technology to finance to marketing and sales. 

3. Tooling and iteration experience: You have a working knowledge of GitHub, Google Suite, and Slack. You are comfortable with the philosophy of constant iteration and can build a process to constantly evaluate and iterate on inflight programs 

4. Written and verbal communication skills: This position requires driving outcomes which require clear written and verbal communication. The ideal candidate will have a penchant for documenting processes regularly and effectively 

5. Ability to keep a flexible schedule: CNCF staff is spread across US, EU, and Asia. This position requires you to be willing to adjust schedules to collaborate with people when necessary

6. Ability to travel: Able to travel, including internationally, several times a year to be part and attend events

7. Stewardship of our values: Last but not least, you understand and uphold the CNCF Code of Conduct and interject if you observe it being infringed

All your information will be kept confidential according to EEO guidelines.