Business Operations
New York City, NY +1 · Remote
Mid-level +1 · Full time
Posted 2 years ago
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Ramp is building the world's first finance automation platform designed to save businesses time and money. Ramp offers 5-in-1 software that consolidates corporate cards, expense management, bill payments, accounting, and reporting into one simple and free solution. More than 3,000 businesses are using Ramp to process billions in annualized transaction volume. Customers include some of the fastest growing startups and unicorns like Ro, DoNotPay, ClickUp, and Applied Intuition, as well as established businesses across the US such as Bristol Hospice, Walther Farms, Douglas Elliman, and Planned Parenthood.

Founded in 2019, Ramp is NYC's fastest growing startup, having achieved a unicorn valuation of $3.9 billion in just over 2 years. Ramp has raised $620 million in funding from investors including Founders Fund, Stripe, Goldman Sachs, Coatue Management, D1 Capital Partners, Redpoint Ventures and Thrive Capital, as well as over 100 angel investors who were founders or executives of leading companies. Ramp is part of the Forbes Fintech 50 and Fast Company's Best Workplaces for Innovators program.

About The Role

Ramp is in a critical phase of growth and this role is responsible for executing projects and initiatives that will drive Ramp’s growth for years to come. You’ll work directly with our go-to-market leaders to drive mission-critical, cross-functional projects across the organization. You will collaborate closely with our Sales, Marketing, Engineering, Product, Risk, and Operations teams to deliver on ambitious goals. Depending on your strengths and interests, this role can serve as a stepping stone to high-impact roles directly within other functional groups at Ramp.

What You’ll Do

  • Solve complex business problems and build / iterate on process for a wide range of go-to-market and operational needs within a high-growth startup
  • Analyze key go-to-market KPIs to identify areas of strength and improvement, in close partnership with go-to-market leaders
  • Inform key strategic discussions such as product expansion, market expansion, pricing, and more
  • Help drive and influence the growth strategy for NYC’s fastest growing startup
  • Work to drive net new leads for Ramp, whether that involves building internal tools, improving operations processes, analyzing data in excel, or a myriad of other methods
  • Design, execute and measure the impact of growth experiments end-to-end
  • Work across Sales, Marketing, Engineering, Product, Risk, and Operations to execute against Ramp’s growth goals
  • Past initiatives include:
    • General Strategy:
      • Laying out product strategy and market opportunity for a key 2021 product launch
      • Build Ramp’s pricing strategy from the ground up
      • Run an RFP to select a key infrastructure provider for Ramp’s card business
    • Growth-Focused:
      • Building dashboards to monitor performance of growth activities and data infrastructure
      • Specing and building internal tools to reduce the time to execute operations processes by 95%
      • Designing and training a machine learning model to code email response sentiment to automate sales reporting
      • AB testing ramp.com landing pages to improve conversion

What You’ll Need

  • 4+ years of experience in management consulting, investment banking, private equity, venture capital, and/or operations / strategy at a fast-growing startup
  • You have a “get things done” mentality; you can dissect complex problems, identify solutions, and drive these solutions to completion with a high degree of autonomy
  • You are resourceful, have a strong willingness to learn, and can pick up new skills where needed (eg SQL, python)
  • You are creative and can see how the pieces of a complex problem fit together; you feel comfortable challenging assumptions when they are not well-based
  • You like to build - you enjoy the process of going from problem to solution regardless of the medium
  • You have a team-first mentality and communication skills that allow you to influence others at all levels and across all functions within the organization to rally behind shared business goals
  • You’re a master with data analysis, and have an exceptional ability to draw key insights from both quantitative and qualitative data

Nice to Haves:

  • Experience with no code tools (eg Zapier, Webflow), SQL, Salesforce, Outreach and other business systems and tools, or a strong willingness to learn
  • Experience in high-growth startups and/or high-growth technology companies

Ramp Benefits

  • 100% medical, dental & vision insurance coverage for you (partially covered for your dependents)
  • OneMedical annual membership
  • 401k (including employer match)
  • Unlimited PTO
  • Annual education reimbursement
  • WFH stipend to support your home office needs
  • Monthly wellness stipend; Headspace annual membership
  • Parental Leave
  • Relocation support
Ramp
Ramp is a technology company that develops corporate cards designed to save money for businesses.
Size:  101-250 employees
Funding Level:  Mid-stage Startup
Total Amount Raised:  $460.0 M
Year Founded:  2019
Investors
Spark Capital
Coatue
Founders Fund
Lux Capital
BoxGroup
D1 Capital Partners
Soma Capital
Goldman Sachs
Stripe
Scott Belsky
Backend Capital
Flexport
Vista Public Strategies
Definition Capital
Kinetic Partners
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