Niklas Östberg’s Post

Some highlights from our trading update last week: 👉 GMV and Revenue growth of 8% and 21% YoY respectively in Constant Currency. (See slide by region) 👉 Over 90% of our GMV is coming from leadership markets. 5% in Head to Head and 5% non-leadership 👉 Glovo has shown a fantastic performance since acquisition. (See slide) Growth has been strong, category position improving, and moving to positive EBITDA in H2’24 👉 Our Dmart business is doing above plan and expected to be EBITDA break-even end of this year 👉 Maintained FY’24 EBITDA guidance of €725-775m. During Q4 we expect to reach €1.2bn annualized EBITDA. (See slide) Our guidance includes maintained competiveness in Korea and an expected launch by Meituan in Saudi Arabia.

Happy to announce Q4 results. Revenue grew 16% YoY, FY EBITDA improved €875m to €250m and we turned free cash flow positive during H2’23. 🚀 Team delivered on all 9 guidance points! ✅ Guidance 2024 is €725-775m EBITDA, 15-17% Revenue growth and FY Free Cash Flow positive. 📈 Many many thanks to all Heroes for amazing job! 🙏

Rough work year with excellent ending in almost every way: * MENA strong through the year * Korea stable share and back to growth in Dec (after slight drop in Oct). More to come next year. * Europe accelerating throughout the year * Latam rock solid (except Pesos) * APAC finally sign of recovery And all while hitting ebitda and cashflow targets. Thanks DH team! 🙏 You’re amazing! Super excited about 2024!

This morning, myself and the rest of the management team at Delivery Hero have informed employees that we will be closing two of our global tech hubs in Turkey and Taiwan, and support roles within our global teams, as well as conducting headcount adjustments within our Berlin headquarters. The changes are in line with our ambition to focus on creating the best possible offering, and increasing the efficiency and quality of our main platform and Quick Commerce businesses without compromising on our potential for long term growth. “Always delivering an amazing experience - fast, easy, and to your door” has been our simple guiding vision at Delivery Hero, one that has allowed us to transform a humble little start-up into the world’s leading local delivery platform. Together, we have aimed higher, delivered solutions, and built a caring ecosystem that has enabled us to hit many of our business’s key milestones. I know that all this has only been possible because of the hard work and dedication of our teams across the Delivery Hero Group. In order to build an economically sustainable and profitable business in an environment that has become more challenging for our industry, we have had to bring efficiencies across the organization. As we have already seen in the last couple of years, this sometimes means relocating functions, adjusting headcount or discontinuing operations. We will continue to contend with tough market competition and macroeconomic factors. We are now positioning ourselves to handle this in the best possible way. I understand that this is a very stressful situation to go through. I do not underestimate the impact that this will have on our employees, especially this close to the holiday season. I cannot repeat enough how much I appreciate all of their hard work and resilience despite some of the challenges we’ve had to face this year. I want to highlight that this decision has nothing to do with the amazing work our teams have done in the last few years. We are extremely proud of what our teams have achieved, and are grateful for all their hard work and dedication. This is a difficult process, but we will ensure that all colleagues are treated with the respect, care and consideration they deserve for their valuable contributions to the company.

A few highlights from today’s Q3: * Record GMV (€11.4bn), Revenue (€2.7bn), aEBITDA and cashflow 🥇 * GMV Growth acc. to 9%, revenue to 16% and FY aEBITDA target re-iterated 📈 * MENA growing GMV 26% * Latam aEBITDA break-even in Q3 and APAC in Oct * aEBITDA for profitable markets to reach >€1.3bn runrate in Q4 💵 * Cash largely unchanged at €1.9bn 💪 I couldn’t be more proud of what the team delivered in fairly challenging macro environment. 🙏

Many thanks John Tsioris for 9 years building InstaShop to not only the best online grocery app in MENA but globally. 🙏 The attention to details is exceptional which has driven an amazing experience. The results speak for themselves! You’ve also shown that growth and profitability are not contradictory but goes hand in hand. As always, a great leader builds great teams. Nikola Cabarkapa, I’m very much looking forward to work even closer with you and the fantastic Instashop team. We’re only at the very beginning and by working even closer with talabat and HungerStation | هنقرستيشن we can serve an even larger base. Super excited about the next step of the journey. 🚀

Not yet Group Cash Flow break-even but getting close…🤞 Today we reported our first positive adjusted EBITDA. A €500mn improvement from H1 last year. The profit improvement was on the back of an acceleration in growth across the group. Big thanks to everyone at Delivery Hero. 👏 Last 18 months have been tough in many ways. Very happy to turning a clear corner. Having a good feeling about the times to come. 😉

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